Where timeless elegance began
The Origin of Orlena
Early 2023
The Vision Takes Shape
At first, the goal was to craft an idea that combines love, beauty, and a touch of magic. After countless brainstorming sessions, the concept of a bear-shaped jewelry box with an eternal rose emerged a perfect embodiment of delicacy and the promise of forever.
Mid 2023
The First Prototype
The journey was not without its challenges. Early designs were far from perfect, but each step taught valuable lessons. By the middle of the year, the final product came to life, fully reflecting the initial vision.
Late 2023
The Birth of Orlena
With the product finalized, it was time to bring the brand to life. The choice of colors (gold and soft pink) and the visual identity were carefully crafted to evoke luxury and romance.
Early 2024
The Launch
Launching in the UK market marked a pivotal moment. Through marketing campaigns centered on emotion and symbolism, Orlena quickly captured the hearts of those seeking meaningful gifts.
Mid 2024
A Growing Community
Over time, Orlena grew beyond selling a product it built a community of people who cherish beautiful memories. Customers shared their stories, and the brand became a symbol of affection and sophistication.
Why She’ll Treasure This Gift Forever
Personalized Necklace
Express deep feelings with a hidden necklace behind the eternal rose, perfect for creating unforgettable moments.
Everlasting Eternal Rose
A rose that never fades, symbolizing eternal love and an unbreakable bond.
Premium Quality
Made from 316L stainless steel or S925 sterling silver with 18K gold plating for lifelong durability.
Safe and Hypoallergenic
Free from lead and nickel, ensuring safety and comfort for everyday wear.
They love it 💝
Orlena Compared to Others
FAQ(Frequently asked questions)
How can I return a product?
If the product you ordered is personalized:
We cannot accept returns or issue refunds for a product that has been
personalized according to your request.
If the product you ordered is not personalized:
You can return it for a full refund. Return shipping costs are your
responsibility. The package contents must be exactly the same as what you
received.
We reserve the right to refuse a refund if the product has been used, modified,
or damaged in any way.
I received a defective product.
If you receive a defective product or one that has been
damaged during shipping, we offer a replacement guarantee.
Please take one or more photos of the defective item and
contact us within three days of delivery at orlena.officiel@gmail.com.
What is an eternal rose?
An eternal rose is a real rose that has been meticulously
preserved to maintain its natural beauty and vibrant color for years, without
the need for water or sunlight. Thanks to a special preservation process, each
rose retains its soft petals and fresh appearance, making it a perfect symbol
of eternal love and elegance. Whether as a gift or a decorative piece, an
eternal rose is designed to bring lasting joy and charm to any environment.
What is the lifespan of an eternal rose?
Our eternal rose is delicately crafted from high-quality
materials and meticulously designed to last for years, retaining its vibrant
color and fresh appearance. Its radiant appearance evokes the freshness of a
freshly bloomed rose, capturing the magical moment when nature meets eternity.
To make your experience even more magical, each eternal rose is delicately
scented.
Here are some tips to ensure the longevity of your eternal
rose:
Do
not expose it to direct sunlight: It is preferable to keep your eternal
rose in a cool, shaded area of your home.
Avoid
humidity: Water can discolor the rose's petals. Keep your eternal rose
away from humid areas and do not attempt to water it.
Handle
it with care: Although the eternal rose is sturdy, it can be damaged if
handled roughly.
Display
in a showcase: The rose can be stored in a display case (with a cover) to
protect it from dust.
How should I care for my eternal rose?
Taking care of your Eternal Rose is child's play! Simply
keep it in its protective case, away from direct sunlight, excessive heat, and
humidity. There’s no need to water or maintain it. With minimal care, your
Eternal Rose will remain as dazzling and vibrant as the day you received it,
bringing beauty and joy for years to come.
Do eternal roses have a fragrance?
This extra touch ensures that your Eternal Rose is not only
beautiful but also fills your space with the delightful fragrance of fresh
roses, enhancing its overall charm and making it a perfect gift or decorative
piece.
How to contact us
For any inquiries or assistance, we invite you to contact us through Luna Chat. Our customer support team is available to help you with any questions or concerns you may have, ensuring a seamless and efficient communication experience.