Orlena™ Eternal Bear - A Heartfelt Gift
Discover the perfect gift: an eternal rose with a personalized necklace. More than jewelry, it's a lasting expression of love, crafted with premium materials and timeless design. A meaningful, ready-to-gift surprise.
We want you to love your purchase, but if you're not completely satisfied, no worries! You can return the product within 30 days of receiving it no questions asked. Our hassle-free return process ensures your peace of mind, making shopping with us risk-free and convenient.
Express Shipping: Receive your order within 3 to 5 days.
Free Standard Shipping: Delivery within 4 to 9 days.
They love it 💝
Where Love Meets Surprise
A Sentimental Surprise
Imagine her reaction when she turns the handle to reveal the personalized necklace hidden behind the rose... ♥
Quality You Can Trust
Built to Last
Made of 316L stainless steel or S925 silver and plated with genuine 18-carat gold, the necklace is guaranteed for life.
Hypoallergenic, lead-free, and nickel-free.
A Timeless Gesture for Your Loved One
An Eternal Symbol of Love
Our eternal rose will remain beautiful throughout your life, just like the love you have for your loved one.
Orlena Compared to Others
FAQ(Frequently asked questions)
How can I return a product?
If the product you ordered is personalized:
We cannot accept returns or issue refunds for a product that has been personalized according to your request.
If the product you ordered is not personalized:
You can return it for a full refund. Return shipping costs are your responsibility. The package contents must be exactly the same as what you received.
We reserve the right to refuse a refund if the product has been used, modified, or damaged in any way.
To process a return, please contact our customer service either via the contact.
I received a defective product.
If you receive a defective product or one that has been damaged during shipping, we offer a replacement guarantee.
Please take one or more photos of the defective item and contact us within three days of delivery at orlena.officiel@gmail.com.
What is an eternal rose?
An eternal rose is a real rose that has been meticulously preserved to maintain its natural beauty and vibrant color for years, without the need for water or sunlight. Thanks to a special preservation process, each rose retains its soft petals and fresh appearance, making it a perfect symbol of eternal love and elegance. Whether as a gift or a decorative piece, an eternal rose is designed to bring lasting joy and charm to any environment.
What is the lifespan of an eternal rose?
Our eternal rose is delicately crafted from high-quality materials and meticulously designed to last for years, retaining its vibrant color and fresh appearance. Its radiant appearance evokes the freshness of a freshly bloomed rose, capturing the magical moment when nature meets eternity. To make your experience even more magical, each eternal rose is delicately scented.
Here are some tips to ensure the longevity of your eternal rose:
- Do not expose it to direct sunlight: It is preferable to keep your eternal rose in a cool, shaded area of your home.
- Avoid humidity: Water can discolor the rose's petals. Keep your eternal rose away from humid areas and do not attempt to water it.
- Handle it with care: Although the eternal rose is sturdy, it can be damaged if handled roughly.
- Display in a showcase: The rose can be stored in a display case (with a cover) to protect it from dust.
How should I care for my eternal rose?
Taking care of your Eternal Rose is child's play! Simply keep it in its protective case, away from direct sunlight, excessive heat, and humidity. There’s no need to water or maintain it. With minimal care, your Eternal Rose will remain as dazzling and vibrant as the day you received it, bringing beauty and joy for years to come.
Do eternal roses have a fragrance?
This extra touch ensures that your Eternal Rose is not only beautiful but also fills your space with the delightful fragrance of fresh roses, enhancing its overall charm and making it a perfect gift or decorative piece.
how to contact us?
For any inquiries or assistance, we invite you to contact us through Luna Chat. Our customer support team is available to help you with any questions or concerns you may have, ensuring a seamless and efficient communication experience.